If you need help with the Parent/Student Portal, or cannot find the help you need from this page, please submit a ticket on our contact page vis the button below.
Remote Learning Support
Please use this webpage as a guide for information around student remote learning, including school building hours, food distribution for families, and technology support information.
Latest Update: Effective 11/30/20
Building Hours & Schedule
See below for school building opening hours during COVID-19 remote learning.
Food Service Information
As we do every year, we are partnered with Nutritional Development Services (NDS) to provide a free breakfast and lunch program for your student(s). In compliance with the National School Lunch Program (NSLP) and NDS during the remote learning phase of the school year, we will be providing weekly meal pick-ups for families at Deep Roots. See below for more details about picking up meals for your student.
Tech Support Information
Please use this page, and the info below (Level 1 Support Guidance) to troubleshoot the most common technology issues you may encounter. We can assist with support for both school loaned devices and non-school owned devices (your personal devices). Although we cannot repair physical damage, we can assist with basic troubleshooting and software issues. If you are not able to resolve your issue with the information below, please stop by the school during the tech support open office hours listed below.
Tech Support Open Office Hours:
Tuesday: 9:00 AM till 12:00 PM
Thursday: 9:00 AM till 12:00 PM
Level 1 Self-Service Support
Level 1 support guidance is designed to be self-service guidance for the most common issues that you may encounter while using your loaned device. Please read through the frequently asked questions below to do initial troubleshooting. This section is continually updated, and if you continue to have issues, please stop by the school during tech support open office hours for further support.